Frequently Asked Questions

Q: What is Directions Teen Clinic?
A: Directions Teen Clinic is a free health service for all young people in the Canberra region.

Q: How much does an appointment at Directions Teen Clinic cost?
A: All appointments at Directions Teen Clinic are entirely free!

Q: How do I make and appointment at Directions Teen Clinic?
A: No appointment is required to visit. Directions Teen Clinic is a walk-in service meaning you can simply walk in and meet with a nurse straight away!

Q: Who would I be speaking to if I had an appointment at Directions Teen Clinic?
A: Sandy and Meghan are the current nurses at Directions Teen Clinic. To find out more about about Sandy and Meghan visit the ‘Who We Are’ page.

Q: Is the service confidential?
A: All conversations at Directions Teen Clinic are confidential between you and the nurse you are speaking. If we believe you may be at risk of harm or someone else may be at risk of harm we may be required to contact a guardian but we can discuss this process with you.

Q: Are there any age restrictions to visit Directions Teen Clinic?
A: Our nurses can discuss health concerns with many young people across a large age group. Roughly any young person between the age of 10 and 20 can access this service but if you sit outside of this bracket and still wish to visit, you can!

Q: What concerns should I talk about at Directions Teen Clinic?
A: There are many topics and services we can discuss/offer at Directions Teen Clinic. Visit our ‘What We Talk About’ page to find out what these are. Any health concern can be discussed at Directions Teen Clinic and more!

Q: Can I get tested for sexually transmitted infections (STIs)
at Directions Teen Clinic?
A: Yes! STI screening is one of the many services we offer.

Q: Is Directions Teen Clinic LGBTQIA+ friendly?
A: Of course, Directions Teen Clinic is an inclusive environment for all and if you have any LGBTQIA+ related questions/concerns we can help!